Proactively communicate and collaborate with process partners and/or other points of escalation to provide research and information to resolve an issue.

Provide time & attendance/wage & hour subject matter expertise of an area in question to resolve an employee issue.

Work with cross functional counterparts to understand and resolve issues.Analyze inconsistencies to determine root cause and solutions.Process non-union non-exempt to exempt final overtime payments.Research and manage all cases sent to Comcast NBCUniversal Payroll Operations for non-exempt employees.Administer termination/layoff workflow forms, request final pay and follow up to confirm checks are issued.Manage email communications submitted to the Time and Attendance team.Resolve tickets coming into the Timekeeper queue from HRConnection.

Create crews and assign approver departmental security. Categorize new employee populations and ensure appropriate assignment of Timekeeper approvers.Produce clocking population reporting and ad-hoc reporting for approver access requests.Understand and administer employee and approver database tables including departmental security, approver data, work schedules, on/off lot clocking, and crew definition.Strong interpersonal, analytical, prioritization and communication skills.Commitment to customer service and ability to work in team-oriented environment.Ability to interpret and analyze pay rules maintained in the Time and Attendance application, TimeKeeper.Effective organization and planning skills.Director of Payroll Operations as part of the internal Payroll Operations project team to include preparing spreadsheets, analyzing data, preparing charts and presentations, and project tracking. Analyst is responsible for identifying areas of opportunity to improve and streamline operations training Timekeeper users analyzing, coordinating across functional areas, and resolving employee time & attendance issues managing and resolving service desk tickets identify relevant data to collect and report to provide insight into time & attendance operations and the Timekeeper application.

Nbc universal timekeeper